Digital

Transform your customer experience.

Crafting transformative customer experiences is a complex task. It extends beyond design validation and implementation. Investments may veer off course, and user adoption may not align with expectations, potentially undermining the viability of your business case. To address these challenges, we have developed the product validation process. This ensures that your concept is carried out effectively and confidently, from inception to delivery, ensuring that the ultimate outcome is as commercially successful as it is creative.

Our expertise

01

Exploration of Products and Technology

Assisting you in comprehending what needs to be done and the rationale behind it through end-to-end strategic planning across product strategy, channel strategy, technology audit, technology roadmaps, enterprise architecture, conceptual architecture, ways of working, and go-to-market strategy.

02

Designing Products and Technology

We aid in designing and enhancing your product, whether it’s a public-facing e-commerce site or a backend call center platform. Our services encompass service design, technology solutions papers, wireframing, UX design & journey mapping, high-fidelity designs, rapid prototypes, design systems, and demonstration videos.

03

Realizing Product Value

We assist you in swiftly building and deploying new or refactored applications, encompassing front-end, back-end, mobile, and integration development.

04

Ongoing Value Enhancement

We support you in operating and consistently optimizing your digital product to enhance customer value with speed. This includes resource augmentation, Product Management as a Service (PMaaS), managed services, infrastructure automation, and iterative development cycles.

05

Enhancing Capabilities

We assist you in establishing new teams or improving existing ones, ensuring they adopt the most effective processes and cultures to facilitate high-velocity application engineering. This encompasses service patterns, capability assessment and review, ways of working, and change management for digital transformation.

06

Designing the Operating Model

Success in operating model development starts with clear requirements and robust cross-functional alignment. We adopt a human-centered design approach in our operating model activities, ensuring a collective alignment of customer focus, clear organizational prioritization, and a disciplined rollout plan.

We believe no matter the size of your business, you should have access to world-class talent. Our team not only makes it possible but easy to continually expand and upgrade your products with minimal disruption to your day-to-day.

Why choose us

Preparing for the future should be as straightforward as envisioning it. Crafting new customer experiences is an art form, and without the right expertise, it can be a challenge. Meticulously planned budgets can quickly spiral, user adoption may not meet the desired targets, and deadlines can slip as project scopes expand. With innovation often hindered by friction, opportunities to deliver customer value are frequently lost.

We believe that regardless of your business's size, you should have access to world-class talent. Our team not only makes this possible but also ensures that continually expanding and upgrading your products is easy with minimal disruption to your day-to-day operations. Our product validation process helps mitigate these risks, allowing you to spend less time on technical roadblocks and more time focusing on what you do best.

Partner with IKARUS Consulting Modern Run today.